CHARACTER

Always do the right thing. Focus on customer not self. Have passion for what you do every day.

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SERVICE

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Focus on all customers and business partners. Seek to exceed expectations and attain win-win outcomes.

RESULTS

Year in year out objective of an underwriting profit with controlled growth. Maintain adherence to internal and external controls and compliance regulations.

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INNOVATION

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Focus on basic fundamentals and do not be afraid to try something new. Embrace change and always be learning.

FEEDBACK

Communicate in nonthreatening ways to build honest feedback and promote an environment of trust.

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